FAQs
Discover thorough answers to common queries and typical concerns.
Frequently asked queries and responses
Alongside our competitive rates, we take pride in being accessible to address any queries you may have throughout your loan’s duration. We welcome both first-time buyers and seasoned investors alike – regardless of your experience level, we are dedicated to supporting you whenever you need assistance.
What does a broker do?
A broker is a finance expert who collaborates with you individually to explore your borrowing objectives and assess how much you can borrow. They generally offer a more customised service than a lender and have access to a variety of loan options from multiple lenders, enabling them to secure the most suitable terms for your specific needs.
Do you charge fees for home or investment loans?
When obtaining a loan through a broker, there are no additional repayments or fees. Brokers earn their commission from the lender for bringing in new business, which does not influence your interest rate or other conditions of the loan.
Is it more expensive to use a broker?
Engaging a broker comes at no cost to you, as the lender compensates them. With access to a wide range of loan products from different lenders, brokers can identify the most fitting loan for your situation. Typically, this includes the lowest available rate at the time along with features that suit your preferences.
Some brokers may impose service fees, which will be clearly stated before they begin assisting you.
How much can I borrow?
Our borrowing calculator can provide a general indication of your potential borrowing capacity. For a more accurate evaluation, please reach out to our team. We can discuss your options in detail and explore your specific circumstances.
Should I choose a fixed or variable rate?
Variable-rate home loans, as the name implies, have interest rates that fluctuate over time. They typically offer more flexibility than other loan types, featuring options like redraw facilities and additional payment capabilities. However, they lack fixed repayment amounts.
In contrast, fixed-rate home loans provide consistent monthly repayments, allowing you to know the exact amount due each month for the entire loan term. While these loans may not offer as much flexibility, they provide borrowers with certainty when managing their repayment budgets.
When deciding which loan type suits your needs, consider what matters most to you—whether it’s flexibility or predictability in your monthly payments.
Which lenders do you collaborate with?
Through our connection with a mortgage aggregator, we have access to over 40 different lenders. This allows us to assist you in finding various suitable options tailored to your unique situation.